How to Create INCIDENT Package You can create a logical package based on an incident number, a problem number, a problem key, or a time interval. Create a logical package such that it will be most useful to diagnose the error of your concern. Following are the method using which an incident package can be created : Creating package based on incident. Select correct incident if there are many incidents. adrci > SHOW INCIDENT adrci > IPS CREATE PACKAGE INCIDENT incident_number If there are multiple incident then add each of them using following command: adrci > IPS ADD INCIDENT incident_number PACKAGE package_number Once you have created a logical package using any methods, next step is to generate a physical package. adrci > IPS GENERATE PACKAGE package_number IN path Here path is the Hard disk location where the ZIP file will be generated. Note: Please see the metalink note 411.1 for further details.