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How to Create INCIDENT Package

How to Create INCIDENT Package


You can create a logical package based on an incident number, a problem number, a problem key, or a time interval.
Create a logical package such that it will be most useful to diagnose the error of your concern.
Following are the method using which an incident package can be created :

Creating package based on incident.
Select correct incident if there are many incidents.


adrci > SHOW INCIDENT
adrci > IPS CREATE PACKAGE INCIDENT incident_number

If there are multiple incident then add each of them using following command:

adrci > IPS ADD INCIDENT incident_number PACKAGE package_number

Once you have created a logical package using any methods, next step is to generate a physical package.

adrci > IPS GENERATE PACKAGE package_number IN path

 Here path is the Hard disk location where the ZIP file will be generated.

Note: Please see the metalink note 411.1 for further details.


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